Network Maintenance 10/21/2017, 12:00 AM (EDT)

We have scheduled a maintenance window to provide hardware updates on October 21st, 2017. This work is scheduled to begin at 12:00 AM (EDT) and we will be leaving the maintenance window open for six hours. Please note that this will be executed in a manner that takes advantage of our network's redundancy and resiliency in order to ensure minimal ... Läs mer »

7th Oct 2017
COMPLETED - Software Maintenance (22:00 May 21st, 2017 EDT)

We have scheduled Software Maintenance on 22:00 May 21st, 2017 EDT which will take about 5 hours.

During this maintenance window the most you should witness are minimal down time for around 20 minutes. Support ticket system will be temporary unavailable.

21st May 2017
COMPLETED - Network Equipment Maintenance (May 7th, 2017 and May 21st, 2017)

We have scheduled two maintenance windows to provide necessary updates to network equipment that will be performed on May 7th, 2017 and May 21st, 2017. This work is scheduled to occur between 00:00AM and 06:00AM (EDT) on both dates. No action is required on your part. During this maintenance window the most you should witness are potential brief ... Läs mer »

6th May 2017
Postponed - Scheduled Hardware Node Maintenance

Our main server will be rebooted on Friday morning, October 28, 2016 between the hours of 00:01 and 06:00 CDT (05:01 to 11:00 GMT) to address a critical security update (CVE-2016-5195).  You will experience a brief interruption in service as the parent hardware node must be rebooted.  We expect the downtime to be approximately 30 ... Läs mer »

27th Oct 2016
COMPLETED - Offshore Server Planned Network maintenance on 29.09.2016.

Infected: Offshore Lover Hosting Plan
Start: 29.09.2016. 10:00 CET
End: 29.09.2016. 12:00 CET

Reason: Upgrade of Supervisors and implementation of Hot-swap Network Failover

Expected Outage: 10 minutes

19th Sep 2016
COMPLETED - Offshore Server Planned maintenance for core network switches

Infected: Offshore Lover Hosting Plan
Start:
13.06.2016. 10:00 CET
End: 13.06.2016. 13:00 CET

Reason: firmware upgrade on core switches

Expected Outage: up to 30 minutes on some parts of the network.

7th Jun 2016
COMPLETED - Network Maintenance (Thursday, June 9th, 2016 between 00:01 and 00:30 CDT)

The switch that provides service to our main server will be rebooted on Thursday, June 9th, 2016 between 00:01 and 00:30 CST (06:01 - 06:30 GMT). This upgrade is to provide the switch with a necessary updated firmware revision, providing continuing performance and reliability. In order to complete the upgrade the switch will need to be rebooted. ... Läs mer »

7th Jun 2016
COMPLETED - Scheduled Hardware Node Maintenance

Our main server will be rebooted this evening, Thursday, February 18, 2016 between the hours of 00:01 and 06:00 CST to address a critical security update.  You will experience a brief interruption in service as the parent hardware node must be rebooted.  We expect the downtime to be approximately 30 minutes.We apologize in advance for any ... Läs mer »

18th Feb 2016
COMPLETED - Network Maintenance (Saturday, January 23rd,2016 between 00:01 and 0:30 CST)

The switch that provides service to our main server will be rebooted on Saturday, January 23rd, 2016 between 00:01 and 0:30 CST (06:01 - 06:30 GMT). This upgrade is to provide the switch with a necessary updated firmware revision, providing continuing performance and reliability to the server. In order to complete the upgrade the switch will need ... Läs mer »

22nd Jan 2016
COMPLETED - Hardware Node Maintenance (August 27th,2015)

This is a notice to inform you that the parent hardware node that provides service to our main server will be rebooted on between 00:01 and 02:00 CDT (05:01 - 07:00GMT) on Thursday, August 27th, 2015. There should be no more than 20 to 30 minutes of down time to complete this upgrade and reboot the hardware node. All best practice methods will be ... Läs mer »

26th Aug 2015

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