Lover08 server down time appears to be an issue at the datacenter, we are waiting on an update/resolution to this issue at this time. Your patient is much appreciated till then.
7:50PM Update: It appears there has been a power outage at the Los Angeles datacenter. The power has been restored however as of yet we are not seeing our servers coming back online. We are awaiting further updates from the datacenter at this time.
8:51PM Update: The Lover08 is pending further investigation regarding a disk issue. We hope to have further positive updates for you shortly.
9:58PM Update: We are still working on getting the issues on the Lover08 server resolved.
11:40PM Update: We are still waiting on an update from the datacenter regarding the hardware issue that seems to have come up on the Lover08 server after the power outage earlier today. As of yet we still have not receive a response from the datacenter and we do not have an ETA to provide. It is likely the datacenter is backlogged with many other similar requests due to the power outage, so it is difficult to guess how long it may take to get this issue resolved.
12:54AM Update: The datacenter has still not been able to get to our issue to bring the Lover08 server back online. Unfortunately there is still no ETA for a resolution.
3:48AM Update: The datacenter is currently looking in to the hardware issue on Lover08 server. If the issue is what we expect, the server should be back online within the next hour. Another update to follow as soon as we receive word back from the datacenter.
4:58AM Update: Unfortunately we have not yet received an update from the datacenter regarding the root cause of the issue. We are still waiting to hear back from their end.
5:42AM Update: The datacenter has let us know that they will get back to the issues on Lover08 server as soon as they can, there are still many pending issues on other servers that are slowing down the process of investigating the troubles on the Lover08 server.
7:42AM Update: We unfortunately do not have any significant updates to provide at this time regarding the Lover08 server. We can confirm there is a hardware issue on the Lover08 server, sadly this means that the server will be at the end of the datacenter support queue, since there are far more servers still offline that can be fixed more quickly that they need to attend to. We still do not have any sort of time frame as to when the Lover08 server will be back online, as we still do not know what exactly needs to be replaced and thus how much more work is required to get the server back online once the hardware is replaced. Optimistically, once the datacenter gets the faulty hardware replaced, we hope to have the server online very quickly afterwards.
12:54AM Update: Great news, Lover08 is back online! After a hard drive replacement, the primary raid array is back to normal operating status. Do note that hard drive functions may be slowed for some time as the RAID array is rebuilt on to the new hard drive, this can last up to a few days. We would like to thank everyone for their patience and understanding throughout this process.
Powered by WHMCompleteSolution